Posts Tagged ‘business’

Macmillan Books is blowing it, and Amazon is trying to, too

Tuesday, February 2nd, 2010

Over the weekend, Macmillan Books and Amazon had it out over pricing of ebooks used on the Kindle. The New York Times had an article, and The Motley Fool weighs in as well. Macmillan, thinking an ebook is similar to a physical book, and therefore should be just about as expensive as a physical book, wants to charge more money for its ebooks. Amazon, who I cannot believe has not already put some contingency plans into place for pricing issues, blocked sales of all Macmillan books, e and physical, for several hours!

Hey Macmillan, your costs drop exponentially when you sell ebooks! Sell lots of them and quit crying. I won’t be buying any of your ebooks (on my Kindles or my iPad) if you raise prices above $9.99. Hey Amazon, figure out your business model, and stick to your guns! We buy Kindles because they are convenient to load up, and we can carry lots of books around that don’t cost an arm and a leg to buy. I think some of us think about fuel and material costs that get tacked on to the costs of physical books. None of this is hard to figure out…

[Ed.'s note: Here's another article, this time from WIRED, articulating much better what I tried to say. Oh, I wish there were a few more hours in the day...]

[Ed.'s second note: Here's some more on the topic. This time The New York Times weighs in with how Kindle fans are reacting to the higher prices. I didn't think readers would take it without a fight.]

Goodbye Endnote, Hello Bookends

Wednesday, November 9th, 2005

Well it’s been a long three long of doctoral coursework. I finished the courses for a Ph.D. in educational technology in June, and now it’s time for the dissertation. The topic today is that for three years I have been using the same version of the same bibliography tool: Endnote, version 6. I thought I would treat myself to an upgrade to take advantage of better Internet tools and other features. One thing that has changed since I started using Endnote is that the company now has an online store (I had to buy it from a vendor the first time). Apparently, since I live in Japan, I am required to order from the Japanese distributor of Endnote, USACO. The problem is USACO wants ¥20,790 for an upgrade, while the U.S. company is asking $89.95. At current exchange rates, that is double the price! After several email exchanges with “Customer Technical Support” (notice the section lacks the word ‘service’), I have learned that there is nothing to do but suck it up and pay the inflated price.

So guess what? I am no longer an Endnote customer. As of today, I am making the change to Bookends, a Mac-only package by the folks at sonnysoftware. I have played with version 7.7.5.5 for awhile. I mailed in the check for an upgrade (that’s another story itself), so we’ll see how this transition goes…